Webinar You’re likely seeing news about AI come up on your feed frequently – like that headline-grabber where AI technology is doing the work of 700 employees. It’s a story that both captivates attention and sparks debate, inspiring us to examine what’s next in the customer service landscape.
Webinar Generative AI is taking the customer service world by storm, but there are important implications CS leaders need to consider before rushing to retrofit their existing tech stack.
Webinar Join the discussion on how Large Language Models (LLMs) can be leveraged to more efficiently drive customer service resolutions.
Webinar Hiring an AI Agent is not the same as buying customer service automation software. The selection process should feel more like an interview rather than a simple comparison of price and product features. If you’re wondering about what that means and how to go about it, this is the webinar for you.